Delivery Information

Q: How long does it take for you to ship my order?

A: Once we receive your order, we usually ship it through USPS within 2-3 business days. We know you're anxious to receive your handcrafts, so we make it as speedy as possible! 

 

Q: In approximately how many days will I receive my order?

A: It depends on the shipping option you selected during checkout. All orders within the US will have a tracking number:

  • First Class Mail (within the US): Usually takes 3-5 days
  • Priority Mail (within the US):         Usually takes 2-3 days
  • Express Mail (within the US):      Usually takes 1-2 days

*Please note that International Orders will take longer, around 7-10 business days.

 

Q: Is insurance included in your shipping?

A: Sorry but no. If you wish to insure your product, please let us know so that we can make the proper arrangements. Additonal fee will apply.

 

Q: How will I know that your package has arrived?

A: Since we mail out nearly everything via USPS, be on the look out for a brown wrapped package with our logo on it, or a USPS mailing box!

 

Q: Do you only ship though USPS? Both domestic & international?

A: At the moment, yes, we only use USPS, We have found that since many of our items are very light weight, USPS offers the best prices out there, which will benefit you at the end of the day :) 

 

Q: How will you pack the items I ordered?

A: Since all of our handcrafts are extremely fragile, we wrap them with lots of bubble wrap and secure them with air filled bags within the box so that the item doesnt move around. We also put FRAGILE stckers around the box so that your package is handled with care!

*If you happen to receive your item broken, please let us know immediately and send us pictures of your broken item (bummer...) so that we can fix the problem!